Production & Shipping Times
Production time of Prints without frames: 2-3 business days
Production time of Prints with frames: 3-5 business days
Production time of Accessories: 2-3 business days
*Standard Shipping: 5-7 business days
Express Shipping: 2-3 business days
*Standard Shipping Times may vary depending on the location.
Example with Express shipping:
Framed print (4 days + 2 days = 6 business days)
Always keep in mind that it takes time to produce and time to ship.
Most of the pieces are made by hand :)
Since we produce custom products, they cannot be returned. However, if for any reason the product is damaged/defective/missprinted, you can email us on firstname.lastname@example.org for assistance.
Any claims for misprinted/damaged/defective items must be submitted within 15 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 15 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
We do not offer size exchanges.
PS: If you absolutely are not satisfied with your product/print, you can always talk to us. Refunds are made on a case-by-case basis. Please write us an email to email@example.com and we can discuss the options (Ex. Store Credit).
Your happiness is our happiness :)